30-Day Money-Back Guarantee

For 30 days after the date of purchase, return your undamaged Karite product and receive a full refund for ANY reason on Amazon.

18-Month Warranty

For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.

Free User Support

Not sure how to get your Karite product to work properly? Contact our world-class, friendly support team for quick solutions.

Limitations

Our returns and exchange service is limited to all purchases made from Karite. If you purchased through a different retailer, please contact them directly.

Replacement Process

If your machine requires replacement due to a malfunction, please send us:

Once we review the details, we will help arrange a replacement as quickly as possible.

• Amazon order number
• A video or photo showing the issue
• Shipping address